AI & Dem Lab

AI, Communication & Democracy Lab

The AI, Communication & Democracy Lab focuses on how AI and technologies are transforming communication and democracy. The researchers will tackle specific issues surrounding the use of AI and technologies, such as ways to improve government and citizens' communication. In addition, they and the various partners in the lab will think about what tomorrow's communication should look like. To this end, the lab will bring together fundamental and applied research in law, ethics, communication science, political studies and computer science.

The communication between government and citizens is a central issue, for citizenship and democracy. Citizens expect, more and more, to receive relevant information in a timely manner. They also expect to participate, to be heard and that their opinions and interests are taken into consideration, in political decision-making processes. Public institutions, on the other side, are spending a great deal of effort and resources to communicate with citizens in ever more effective ways.

It is expected that the lab will contribute to improve the communication between citizens and government, increasing citizen return resulting from public sector communication. Public institutions can aim, this way, to communicate more effectively and accurately with citizens, in the case of general information about policies, practices, and procedures, or of specific questions. Moreover, it is also intended to increase the level of citizen engagement, contributing to bring decision-making processes closer to citizen’s needs and expectations.

Goals

About Us

Catarina

Catarina Ferraz

Master's in Information Management with a specialization in Marketing Intelligence, University of Nova Information Management School (Nova IMS), Lisbon, Portugal

Catarina

Catarina Rodrigues

Master in Audiovisual and Multimedia, at the School of Social Communication, of the Polytechnic Institute of Lisbon, Portugal

Darina

Darina Vorobeva

Ph.D. in Information Systems Management with a specialization in Data-driven Marketing, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Filipe

Filipe Montargil

Professor, School of Communication and Media Studies (ESCS), Lisbon, Portugal

Goncalo

Goncalo Palma Reis

Master's in Data Science and Business Analytics with specialization in Business Analytics, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Maria

Maria Anastasiadou

Ph.D. in Information Systems Management with a specialization in Data Science and AI, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Marta

Marta Goucha

Master's in Information Management with a specialization in Knowledge Management and Business Intelligence, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Mijail

Mijail Naranjo-Zolotov

Professor, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Vitor

Vitor Duarte dos Santos

Professor, University of Nova Information Management Schould (Nova IMS), Lisbon, Portugal

Team Publications



Projects

Our projects are clustered around 9 different themes

Events

Contact

We would love to work with you? Lets get in touch.